Privacy Policy

Last Updated: June 17, 2026

Welcome to SwadMenu ("we," "our," or "us"). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how SwadMenu collects, uses, stores, and protects your information when you use our website, digital menu platform, mobile services, and related products.

By accessing or using SwadMenu, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When restaurant owners create an account or subscribe to our services, we may collect:

• Name

• Email address

• Phone number

• Business name

• Business address

• Billing information

• Login credentials

Customer Information

When customers access a restaurant's QR menu, we may collect:

• Device information

• Browser type

• IP address

• Language preferences

• Usage analytics

• Order details (if ordering functionality is enabled)

Payment Information

Payments are processed through secure third-party payment providers. SwadMenu does not store full credit card, debit card, or banking details on our servers.

2. How We Use Your Information

We use collected information to:

• Provide and maintain our services

• Create and manage restaurant accounts

• Process subscriptions and payments

• Improve platform performance

• Provide customer support

• Monitor usage and analytics

• Detect fraud and security threats

• Send important service notifications

• Comply with legal obligations

3. QR Menu Analytics

SwadMenu may collect anonymous analytics data including:

• Number of menu views

• Popular menu items

• Device types

• General geographic location

• Order statistics

This information helps restaurant owners understand customer behavior and improve their menus.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember user preferences

• Improve website functionality

• Analyze traffic and usage patterns

• Enhance user experience

Users may disable cookies through their browser settings, though some features may not function properly.

5. Information Sharing

We do not sell, rent, or trade personal information.

We may share information with:

• Payment processors

• Cloud hosting providers

• Analytics providers

• Technical service providers

• Legal authorities when required by law

All third-party providers are required to maintain appropriate security standards.

6. Data Security

We implement reasonable technical and organizational measures to protect your information, including:

• SSL encryption

• Secure servers

• Access controls

• Regular security updates

• Database protection measures

While we strive to protect your information, no method of internet transmission is completely secure.

7. Data Retention

We retain information only as long as necessary to:

• Provide services

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

Restaurant owners may request account deletion subject to applicable legal requirements.

8. Third-Party Services

SwadMenu may integrate with third-party services including:

• Payment gateways

• Analytics platforms

• SMS providers

• Email service providers

• Cloud hosting services

These services operate under their own privacy policies.

9. Restaurant Owner Responsibilities

Restaurant owners using SwadMenu are responsible for:

• Maintaining accurate business information

• Protecting account credentials

• Complying with local privacy laws

• Obtaining necessary customer consent where required

10. Children's Privacy

SwadMenu is not intended for children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will take appropriate steps to remove it.

11. Your Rights

Depending on your location, you may have rights to:

• Access your personal information

• Correct inaccurate information

• Request deletion of data

• Restrict processing

• Withdraw consent

• Receive a copy of your data

Requests can be submitted through our contact information below.

12. International Data Transfers

Your information may be processed and stored in countries where our hosting providers operate. We take reasonable steps to ensure data protection standards are maintained.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated revision date. Continued use of our services after changes become effective constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

SwadMenu

Website: https://swadmenu.com

Email: support@swadmenu.com

For privacy-related inquiries, please contact our support team using the information above.

By using SwadMenu, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.